C

Home Mortgage Consumer Direct Loan Officer

Citizens

Austin, TX
23 days ago

Job Description

Join Citizens as a Home Mortgage Consumer Direct Loan Officer and engage in a fulfilling career focused on helping customers achieve their financial goals through home lending products. You will utilize needs-based selling techniques to guide clients through the loan process, ensuring exceptional service and satisfaction.

Key Responsibilities

  • Determine customer’s financial objectives
  • Review and structure loan commitments
  • Coordinate with customers and third parties for documentation
  • Track and monitor leads, prepare projection reports
  • Collaborate with internal departments to meet loan conditions
  • Maintain timely and accurate processing

Required Qualifications

  • Strong communication skills
  • Expertise in loan origination systems
  • Ability to follow customer loans through the loan life cycle
  • Experience in needs-based sales processes