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Associate Patient Care Coordinator - Lake Success, NY

Optum

Lake Success, NY
11 hours ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Patient Care Coordinator in Lake Success, NY, where you'll support a dedicated care team in providing excellent service and achieving clinical goals. Embrace a rewarding opportunity to work with state-of-the-art technology while making a positive impact on patients' lives.

Key Responsibilities

  • Greet patients and conduct check-in process
  • Load or update insurance information as needed
  • Answer telephone calls promptly and courteously
  • Confirm and schedule appointments
  • Verify eligibility and authorization and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system
  • Monitor daily reminder call logs
  • Scan and index documents into the EHR
  • Assist coworkers to assure smooth office operation and delivery of excellent service

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of customer service or healthcare related experience
  • Intermediate level of computer proficiency in Microsoft Office
  • Ability to travel 10% of the time to cover other offices if needed

Preferred Qualifications

  • 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
  • Experience working with an electronic health record (EPIC)
  • Knowledge of Medical terms

Benefits & Perks

Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits