Associate Patient Care Coordinator - Lake Success, NY
Optum
Lake Success, NY
11 hours ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator in Lake Success, NY, where you'll support a dedicated care team in providing excellent service and achieving clinical goals. Embrace a rewarding opportunity to work with state-of-the-art technology while making a positive impact on patients' lives.
Key Responsibilities
Greet patients and conduct check-in process
Load or update insurance information as needed
Answer telephone calls promptly and courteously
Confirm and schedule appointments
Verify eligibility and authorization and flag appointment accordingly
Scan insurance card(s)
Collect co-payments and outstanding balances
Post payments received in practice management system
Monitor daily reminder call logs
Scan and index documents into the EHR
Assist coworkers to assure smooth office operation and delivery of excellent service
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency in Microsoft Office
Ability to travel 10% of the time to cover other offices if needed
Preferred Qualifications
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits