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Job Description
Join Optum as a Medical Office Secretary and be a vital part of improving health outcomes. You'll provide essential patient service in a dynamic clinical environment while enjoying a comprehensive benefits package and opportunities for career growth.
Key Responsibilities
Provide patient-oriented service in a clinical or front office setting
Perform clerical and administrative duties related to patient care
Communicate with patients to complete the registration process
Utilize computer systems to enter or verify patient data
Collect patient co-pays and discuss financial obligations
Generate, review, and analyze patient data reports
Required Qualifications
High School Diploma/GED
1+ years of customer service experience
Must be 18 years of age or older
Experience with Microsoft Office products
Preferred Qualifications
Experience in a Hospital Patient Registration Department
Experience in requesting and processing financial payments
Experience in insurance reimbursement and financial verification
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Ability to perform basic mathematics for financial payments
Strong interpersonal, communication and customer service skills
Benefits & Perks
Comprehensive benefits packagePaid Time Off (PTO)Medical, Dental, and Vision insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits