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Customer Service Representative

Staples, Inc.

Schaumburg, IL
12 days ago

Job Description

Join Quill's Business Development Team as a Customer Service Representative, where you'll drive sales growth by engaging with new and existing customers. Utilize your communication skills to create tailored solutions and exceed sales quotas in a supportive and inclusive environment.

Key Responsibilities

  • Make outbound calls to prospects or existing customers to drive new business and sales growth
  • Create and present custom pricing solutions to potential high growth customers
  • Leverage education contracts to acquire new education customers or drive growth for existing ones
  • Qualify prospects based on customer size, spend, and potential
  • Meet and exceed monthly/quarterly quotas and key metrics
  • Maintain accurate CRM records
  • Seek ways to improve and apply coaching

Required Qualifications

  • High school diploma or G.E.D
  • 1+ years of sales or other relevant experience

Preferred Qualifications

  • Proven acquisition, sales, or account management experience

Benefits & Perks

Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs