Social Media Content Moderator - Portuguese Bilingual - Onsite
Teleperformance USA
Hutchinson Island, FL
28 days ago
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Job Description
Join Teleperformance USA as a Social Media Content Moderator, where you'll be responsible for ensuring user-generated content meets community guidelines. Engage in a collaborative environment while upholding high standards of accuracy and quality. This onsite role in Port Saint Lucie, Florida, offers opportunities for personal and professional growth.
Key Responsibilities
Moderate user-generated content on client platforms
Review content to ensure compliance with community guidelines
Participate in frequent refresher training
Classify and eliminate sensitive content
Investigate and resolve complex issues regarding content
Provide trends and insights for process improvements
Remain up to date on workflow changes and operational guidelines
Required Qualifications
High School Graduate or GED
Over 18 years of age
Strong emotional intelligence and resilience
Attention to detail
Availability to work various shifts
Strong computer skills
Ability to type 25 wpm
Predictable and reliable attendance
Preferred Qualifications
6 months customer service experience
Experience navigating internet websites including social media
Benefits & Perks
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs