Join Optum as an Associate Patient Care Coordinator and be the first point of contact for patients, helping them navigate their healthcare needs. Enjoy a competitive salary, comprehensive benefits, and the opportunity to make a meaningful impact in health equity.
Key Responsibilities
Act as the first point of contact for patients and their families
Obtain and verify complete and accurate insurance and demographic information
Ensure compliance with CMS billing requirements
Collect and enter required data into the ADT system
Document insurance verification information accurately
Verify patient liabilities and request payments at registration
Provide necessary printed materials to patients
Required Qualifications
1+ years of experience with requesting and processing financial payments
Beginner level of proficiency working with computers/data entry
Ability to work from 6:00pm – 4:30am, Thursday - Sunday
Preferred Qualifications
1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
General understanding of insurance policies and procedures
Working knowledge of medical terminology
Benefits & Perks
Medical Plan options with Health Spending Account or Health Saving AccountDental and Vision insuranceLife & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee Assistance ProgramVoluntary Benefits like pet insurance and legal insurancePaid Time Off and 8 Paid Holidays