Join Intuit as a Senior Tax Expert and work remotely to help clients navigate their tax preparation using TurboTax. Bring your expertise in tax laws and customer service to empower clients and enhance their experience during tax season.
Key Responsibilities
Assist customers with completing their taxes using Intuit TurboTax products
Provide tax advice and full-service return preparation
Manage product/software inquiries and deliver accurate answers to customers
Utilize video communication software for customer interaction
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of experience filing federal and state individual 1040 tax returns
Active, unrestricted credential (EA, CPA, or Practicing Attorney)
Strong tax preparation experience and extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Preferred Qualifications
Experience using commercial tax preparation software
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live