As a Citizens Banker, you will be the face of the branch, helping customers achieve their financial goals through personalized advice and solutions. Your role will involve building relationships, assisting with financial transactions, and collaborating with various banking partners to meet diverse customer needs.
Key Responsibilities
Build lasting relationships with customers
Provide tailored financial solutions based on customer goals
Assist customers with financial transactions using digital tools
Collaborate with partners in Wealth Management and Mortgage
Make outbound calls to acquire new customers and schedule appointments
Follow financial policies and procedures
Required Qualifications
High School degree or GED required
2 years of sales and customer service experience
Ability to effectively ask questions and identify needs
Proven success with building relationships and recommending products
Demonstrated skills in using digital technology
Aptitude to problem solve and provide solutions
Recognized ability to strengthen relationships through collaboration
Self-motivated and ability to multitask effectively
Ability to work branch hours, including weekends and evenings
Meet SAFE Act requirements and complete video interview assessment
Preferred Qualifications
1 year cash handling experience
Benefits & Perks
Comprehensive health care coverage401K with corporate matchTuition assistanceMental health and wellbeing programsDiscounts on student loan refinancing4 hours of paid volunteer time annuallyDonation matching up to $1,000