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Job Description
SAEO - Financial AidOpening Date:
Occasional evening and weekend hours may be required.Agency Specific Application Procedures:
Candidates should upload a resume and cover letter to their online application.
Job ResponsibilitiesAre you passionate about education and eager to make a difference in the lives of students? Tri-County Technical College is looking for dedicated professionals to join our dynamic team! As a leader in higher education, we pride ourselves on fostering a collaborative, supportive environment where both employees and students thrive. Work alongside a diverse group of staff, faculty, and administrators who are dedicated to student success. Tri-County Technical College invites applications for the position of Financial Aid Advisor. This position serves students at a multi-campus, progressive technical and community college located in the Upstate of South Carolina. The successful candidate will be a passionate person dedicated to meeting the diverse needs of our students and community. Functioning with general supervision by the Assistant Director of Financial Aid, the candidate must have knowledge, experience, and be able to interpret federal and state financial aid laws and regulations to make independent decisions to ensure compliance and support student needs .The employee operates with high-level skills in communication, collaboration, data processing, and computer literacy. This position will leverage expertise in financial aid to ensure compliance with federal, state, college, and department policies and procedures and will provide excellent advising services to all students and parents. Ability to provide supportive and holistic advising for a wide range of student problems and concerns, to include both traditional financial aid as well as financial education/literacy. These processes require significant breadth and depth of financial aid knowledge related to packaging, verification, loans, SAP, professional judgments, State Aid, pell LEU, SULA, UEH, default or overpayment issues, student eligibility, and citizenship review.
Counsel and assist students and parents in all aspects of student aid eligibility, application, renewal, and financial planning and assistance. Educate students and parents on regulations, policies, procedures, and processes so that every student understands why we must do certain things and make certain decisions.
Complete proactive student and academic division outreach. This includes everything from: supporting FAFSA completion, student outreach, high school nights, orientation, Leading EDGE, GradFest, and in class presentations, and being a partner with academic divisions, serving on student success teams, and regularly attending specified academic division meetings.
Review, recommend, and be project manager for any necessary policy, procedure, and process improvements related to the administration of one of the following areas: Satisfactory Academic Progress (SAP), Direct Loans, State Aid, Federal Work Study (FWS).Be Financial Aid lead advisor, understanding the regulations and available resources surrounding one of the following areas:
Website, consumer information - Manage the departments public website, routinely monitoring and updating to ensure accuracy, compliance and ease of use.Entrance, Exit and In-Grace counseling - Manage and coordinate all entrance, exit and in-grace counseling outreach efforts, ensuring timely completion, and take the lead on any student events related to entrance, exit and in-grace efforts.TC Cares and SC Thrive - Partner with student engagement and be Financial Aid lead advisor with TC Cares and SC Thrive, demonstrating understanding, knowledge, and patience in working with under resourced and underrepresented student populations.Undocumented and Homeless students - Be Financial Aid lead advisor and liaison, demonstrating understanding, knowledge, and patience in working with under resourced and underrepresented student populations.Support, develop, and deliver the financial literacy programing of the Money Management Center. Provide appropriate financial aid knowledge to departments located within the One Stop Matrix Management System so that the system, staff, and students can be served in the most efficient manner possible. Participate in professional development and cross training activities both on and off campus. Serve on college committees and perform other duties as assigned.
Bachelor's degree and experience with higher education, federal and state financial aid laws and regulations, and student information systems. In lieu of financial aid experience and knowledge, may have experience with case management and federal and/or state regulation compliance in another type of environment.
Preferred knowledge and experience with student information systems(BANNER preferred).Work in an efficient and effective manner through implementation of college and department policies and procedures. Additional CommentsTri-County Technical College offers a comprehensive benefits package for FTE positions that includes, but is not limited, to the following:Health, dental, vision, long term disability, and life insurance for employee, spouse, and childrenLife Insurance: Basic life insurance and optional supplements life insurance for employee, spouse, and children.15 days annual (vacation) leave per year15 days sick leave per year13 paid holidaysPaid Parental leaveState Retirement Plan and Deferred Compensation Programs: 401k with employer contributions.Professional Development Opportunities: Team bonding activities/events and professional training programs.Employee Assistance Program (EAP): Counseling and support services.Flexible work schedules, 37.Tri-County Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, PTO, and sick leave.
What specific technologies and/or student information systems do you have experience and feel confident using?Please describe how you would assist and advise a student who is completing the financial aid application for the first time.Business and Financial Operations Occupations