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Pharmacy Technician - 2nd shift

Synchrony Pharmacy Grand Rapids

Grand Rapids, MI
1 day ago
$36k - $46k

Job Description

Join Synchrony Pharmacy as a Pharmacy Technician and play a crucial role in delivering exceptional service to our customers while ensuring accurate order processing. Be part of a team that values your contributions and supports your growth.

Key Responsibilities

  • Enters incoming orders for pharmacy services.
  • Informs customers of receipt, pricing, shipping dates, and delays of orders.
  • Answers and responds to customer inquiries.
  • Verifies and enters physician information into the system.
  • Sorts, correlates, and distributes copies obtained from fax machines.
  • Receives and responds to customer complaints and forwards escalated concerns.
  • Reviews and verifies customer and order information for correctness.
  • Checks inventory records to determine availability of requested merchandise.
  • Meets Expectations of Excellence for position.
  • Complies with all laws, regulations, and standards of ethical conduct.

Required Qualifications

  • Proficient math skills
  • Computer knowledge
  • Customer service skills
  • Telephone etiquette skills
  • Able to sit for long periods of time
  • Available to work overtime
  • Available to work holidays and weekends
  • Knowledge of medical language and abbreviations
  • Detail oriented
  • High school diploma or GED

Benefits & Perks