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Job Description
Intuit is looking for Tax Experts to assist customers in completing their taxes using TurboTax products. This remote position offers the opportunity to work with a dedicated team, providing tax advice and return preparation while enhancing customer satisfaction.
Key Responsibilities
Help customers complete their taxes using Intuit TurboTax products
Provide tax advice, full service return preparation, and tax calculations
Manage product/software inquiries
Utilize government websites and professional resources to deliver accurate information
Interact with customers using video communication software
Document interactions to maintain accurate records
Required Qualifications
Minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns
Active, unrestricted credential: EA, CPA, or Practicing Attorney
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to interact with customers through video and audio tools
Preferred Qualifications
Experience using commercial tax preparation software
Passion for helping clients navigate tax complexities
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveIntuit provided E&O insuranceEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live