Join Best Buy as a Geek Squad Agent, where you'll be the first point of contact for technology support. Utilize your customer service skills to assist clients with their tech needs, while receiving training and resources to enhance your expertise and career growth.
Key Responsibilities
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions and providing accurate time estimates
Help customers set up new devices and advise on repairs or replacements
Monitor service queues and provide status updates
Maintain knowledge through certified training courses
Communicate and collaborate with fellow agents
Required Qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred Qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
Benefits & Perks
Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for physical and mental well-being