Join MJHS as a Call Center Triage RN, where you'll provide essential support in hospice and palliative care, ensuring patients receive quality telephonic intervention. Lead and guide the call center team while managing clinical coordination during on-call shifts.
Key Responsibilities
Manage clinical coordination during on-call shifts
Provide quality professional telephonic intervention to patients based on the Plan of Care
Contribute to the Interdisciplinary Team Process
Provide leadership support and guidance to call center staff
Elevate complex issues to Team Manager, AOC or Hospice MD on call
Required Qualifications
Minimum of three years of hospice nursing experience
New York State RN license
NYS valid driver's license
Preferred Qualifications
Supervisory or leadership experience
National Board Certification in Hospice & Palliative Care (CHPN) preferred or obtains certification within one year of hire