Intuit is seeking a Senior Tax Associate to work remotely during the tax season. You will help clients navigate tax complexities using TurboTax, provide expert advice, and enhance customer satisfaction with your excellent service skills.
Key Responsibilities
Assist customers in completing taxes using Intuit TurboTax products
Provide tax advice and full service return preparation
Manage product/software inquiries
Use government websites and professional resources to deliver accurate answers
Document customer interactions to maintain accurate records
Required Qualifications
Minimum 2 years of experience filing 30+ federal and state individual 1040 tax returns
Active unrestricted credential: EA, CPA, or Practicing Attorney
Strong tax preparation experience
Extensive knowledge of tax laws
Active Preparer Tax Identification Number (PTIN)
Excellent customer service skills
Ability to interact with customers via video and audio tools
Preferred Qualifications
Passion for helping clients with taxation
Commitment to enhancing brand and customer experience
Benefits & Perks
401(k) savings plan with Intuit matchingPaid sick leaveE&O insurance provided by IntuitEmployee stock purchase planEmployee assistance programProduct discountsFree copy of TurboTax Live