Associate Patient Care Coordinator - Oconomowoc, WI
Optum
Oconomowoc, WI
11 days ago
$16.00 - $28.85
Job Description
Join Optum as an Associate Patient Care Coordinator, where you'll support the healthcare team in delivering exceptional service and ensuring efficient patient processes. Enjoy a collaborative work environment while making a positive impact in patient care.
Key Responsibilities
Greet patients as they arrive and manage wait time
Complete check-in and check-out tasks including insurance verification
Collect co-payments, co-insurance, and deductibles
Manage cashier box and daily deposits
Process walk-in patients and visitors
Answer phones and schedule appointments
Manage medical records
Ensure correspondence is scanned/processed
Establish and maintain effective working relationships
May travel locally up to 10% of the time
Perform all other related duties as assigned
Required Qualifications
High School Diploma/GED
1+ years of customer service experience in an office setting or healthcare related experience
Intermediate level of proficiency with Microsoft applications
Preferred Qualifications
1+ years of experience working in medical front office / Urgent Care
Prior experience with EMR computer applications
Working knowledge of medical terminology
Working knowledge of general office procedures
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending or Health Saving accountsDental, Vision, Life & AD&D Insurance401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits