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FRONT DESK RECEPTIONIST

Cooper University Health Care

Cape May Court House, NJ
1 month ago

Job Description

Join Cooper University Health Care as a Front Desk Receptionist, where you'll provide exceptional customer service and support to our patients. You will assist with check-ins, appointments, and insurance verifications, all while contributing to a welcoming environment in our healthcare facilities.

Key Responsibilities

  • Greets visitors and assists during check-in, intake, and checkout
  • Provides outstanding customer service
  • Schedules appointments and records information in the Practice Management System
  • Answers telephone calls and routes appropriately
  • Verifies insurance eligibility and ensures requirements are met
  • Collects co-pays

Required Qualifications

  • High School graduate or equivalent
  • One year of experience in customer service or reception
  • Previous data entry or typing experience
  • Knowledge of basic office equipment

Preferred Qualifications

  • Experience in a health care environment
  • Computer experience
  • Experience with EPIC
  • Well-developed interpersonal skills

Benefits & Perks

Health insuranceDental insuranceVision insuranceLife insuranceDisability insuranceRetirement planOn-site Early Education Center (employee discount)Professional development opportunities