Join Optum as a Practice Assistant in Briarcliff, NY, where you will support a dynamic healthcare team in delivering exceptional patient care. This role involves managing patient information, scheduling appointments, and ensuring compliance with healthcare standards in a fast-paced environment.
Key Responsibilities
Obtain accurate and updated patient information
Perform insurance verification on the date of service
Scheduling appointments and procedures
Answer incoming and outgoing telephone calls
Perform referral documentation promptly
Maintain patient confidentiality and comply with HIPAA and OSHA requirements
Work cohesively with fellow employees to achieve specific team goals
Provide effective communication to patient/family team members and other health care professionals
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to work a flexible schedule with one late night per week
Ability to travel to other offices if needed for coverage
Preferred Qualifications
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record
Knowledge of medical terminology
Benefits & Perks
Paid Time Off plus 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Saving accountDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings PlanEmployee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)