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Job Description
Join DISH as a Customer Retention Representative and excel in a dynamic role that involves 100% inbound calls. Embrace opportunities for career growth, earn uncapped commission, and enjoy comprehensive benefits in a supportive environment.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and focus on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts including evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion skills
Growth mindset
Customer service
Dependability
Integrity
Benefits & Perks
Paid trainingTime offMedical, Dental, Vision, Life Insurance packagesHSA401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementExclusive perks such as complimentary DISH TV and discounts on Sling TV