Join Quill, a leader in office supplies, as an Inside Sales Site Developer. Drive customer reactivation and conversion by engaging with inactive and prospective customers. Enjoy a dynamic work environment where your efforts directly contribute to business growth and customer satisfaction.
Key Responsibilities
Make daily calls to Quill customers who have not placed an order in 7+ months
Call prospect locations affiliated with managed customer entities
Accept inbound calls from customers to ensure their needs are met
Negotiate pricing and process special quotes
Leverage customer intel to drive quality conversations
Support and grow an open book of business
Maintain communication between customers and account managers
Collaborate with sales specialists to drive revenue beyond traditional office supplies
Maintain accurate records in CRM
Seek continuous improvement through coaching
Contribute to a positive team culture
Required Qualifications
High School Diploma or GED
6+ months of related experience in sales or customer service in a B2B environment
Ability to work onsite in Lincolnshire for in-person training during the first two weeks
Able to work an 8-hour shift between 7:00 AM-6 PM, in-person 4 days a week
Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)
Preferred Qualifications
1+ years of experience in a sales environment or proven customer-first approach
Proven ability to achieve sales role metrics and meet/exceed productivity goals
Strong organization and time management skills
Adaptable to a fast-paced organization with continuous change
Experience using CRM tools, salesforce.com or comparable sales/CRM tool
Ability to demonstrate resiliency and handle rejection
Enthusiastic, initiative-taking, and willingness to positively impact the team
Natural curiosity and desire to learn and develop sales skills
Ability to learn new tools, systems, and processes quickly
Benefits & Perks
Inclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday ScheduleOnline and Retail DiscountsCompany Match 401(k)Physical and Mental Health Wellness programs