O

Associate Patient Care Coordinator - Palm Harbor, FL

Optum

Palm Harbor, FL
7 days ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Patient Care Coordinator and play a crucial role in enhancing health outcomes by providing exceptional front office support, appointment scheduling, and patient interactions. Enjoy a comprehensive benefits package and the opportunity to grow within a diverse and inclusive workplace.

Key Responsibilities

  • Greets patients and manages appropriate standard wait times
  • Completes check-in and check-out tasks including patient demographic verification and insurance verification
  • Collects co-payments, co-insurance, and deductibles and issues receipts
  • Answers phones and schedules appointments
  • Manages medical records and processes requests for medical records release
  • Establishes effective working relationships with patients and staff
  • Performs all other related duties as assigned

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of experience in customer service
  • Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
  • Ability to travel 10% of the time to nearby offices

Preferred Qualifications

  • 1+ years of experience with medical office processes
  • 1+ years of related work experience including data entry
  • Prior experience with EMR computer applications

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan optionsDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits