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Customer Service and Sales Representative - Remote USA

TTEC

Philadelphia, PA
1 month ago
$16/hour

Job Description

Join TTEC as a Remote Customer Service and Sales Representative and grow your career by becoming a Licensed Healthcare Insurance Agent. Enjoy comprehensive training, support, and a culture that values your contribution while making a difference in customer experiences.

Key Responsibilities

  • Assist individuals in understanding their coverages
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion
  • Identify additional customer needs and help to upgrade products

Required Qualifications

  • 18 years or older
  • Legally authorized to work in the United States
  • 6+ months of experience in the sales & marketing industry
  • At least high school diploma or equivalent or higher
  • Speaks English
  • Able to work from home
  • Strong customer service orientation

Preferred Qualifications

  • Integrity to follow HIPAA guidelines
  • Strong computer navigation skills
  • Aptitude, self-discipline, and tenacity to learn about insurance

Benefits & Perks

FREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hr while studyingPerformance-based bonuses after licensingHealth and wellness incentivesPTO and tuition reimbursement