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Job Description
As a Retail Print Sales Supervisor at Staples, you will lead a team to deliver outstanding print solutions while fostering a collaborative and engaging retail environment. This role emphasizes customer satisfaction and operational excellence, making a significant impact in helping customers achieve their print and marketing goals.
Key Responsibilities
Direct a team to drive results for key metrics
Provide creative print and marketing solutions to customers
Drive customer satisfaction through engagement and quality
Coach associates in service and consultative selling
Lead a team committed to operational excellence
Consult with customers to deliver total print solutions
Manage customer relationships using Salesforce.com
Required Qualifications
Experience directing a team and/or supervising others
Basic computer skills (Microsoft Word, email)
Attention to detail
Conflict management skills
Honesty and integrity regarding customer and business information
Experience in engaging with customers
Ability to collaborate in a fast-paced environment
Ability to lift/move materials (10-50 pounds) and stand/walk continuously
Benefits & Perks
Generous paid time offCareer development programBonus plan eligibility401(k) with company matchMedical, dental, and vision insuranceAssociate discounts on merchandise and servicesDiscounts at various retailers and restaurants