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Consumer Experience Research Lead

Sanofi

Cambridge, MA
2 days ago

Job Description

Join Sanofi as a Consumer Experience Research Lead to shape user experiences through insightful research. You will lead initiatives that inform design and product strategies, enhancing user satisfaction with innovative healthcare solutions.

Key Responsibilities

  • Conduct foundational research to understand user behaviors and needs
  • Utilize various methods to gather user experience data
  • Recruit appropriate participants for research studies
  • Analyze research data to identify patterns and insights
  • Develop user personas and journey maps
  • Collaborate with stakeholders to integrate research findings into product strategies
  • Present research findings in clear and actionable formats

Required Qualifications

  • Bachelor’s degree in a relevant field (e.g., Human-Computer Interaction, Psychology, Anthropology, or similar)
  • Experience in conducting research for digital development
  • Proficiency in various research methodologies including surveys, interviews, usability testing, and field observations
  • Strong analytical skills to synthesize data into actionable insights
  • Excellent verbal and written communication skills
  • Demonstrated ability to collaborate with cross-functional teams
  • Familiarity with research and design tools

Preferred Qualifications

  • Advanced degree in a relevant field
  • Experience with tools like Adobe, FigJam, Dovetail, Usertesting

Benefits & Perks

Health and wellbeing benefits including high-quality healthcarePrevention and wellness programsAt least 14 weeks’ gender-neutral parental leaveOpportunities for career growth and development