This job listing is no longer available for applications. The position may have been filled or the posting period has ended.
Job Description
Join DriveTime as a Loan Advisor, where you'll play a key role in helping customers manage their auto loans while building positive relationships. With a commitment to growth and a culture that values employees, DriveTime offers a supportive work environment and numerous benefits.
Key Responsibilities
Collect past due payments and negotiate payment plans while maintaining positive relationships with customers
Make inbound and outbound contact with customers regarding past-due balances
Educate and negotiate with customers to influence them to make payments
Effectively navigate multiple systems to process payments and notate accounts
Assist customers with debt repayment plans including modifications and deferments
Monitor and ensure regular follow-up on all loan repayment agreements
Required Qualifications
High School Diploma or GED
2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations
Ability to pass a drug test and background check
Preferred Qualifications
Contact center experience in the financial services industry
Benefits & Perks
Medical, dental, and vision insurance401(K) planCompany paid life insuranceShort and long-term disability coverageTuition reimbursementWellness programPaid time off including wellness days and holidaysIn-house gymGame roomCompany outings and social events