Join Community Choice Financial as a General Manager and lead a dynamic team in delivering exceptional customer service and driving store performance. With a focus on coaching and development, you will play a pivotal role in achieving revenue growth and ensuring compliance in a fast-paced financial services environment.
Key Responsibilities
Manage overall store performance by meeting or exceeding company performance standards
Coach, lead, and develop team members
Identify local marketing strategies and build revenue
Examine, evaluate, and process loan/pawn applications
Enforce adherence to quality standards and regulations
Supervise and maintain office security and cash management
Conduct proper opening and closing procedures
Participate in hiring and retention of new employees
Develop work schedules to ensure optimal staffing
Handle complex customer situations with integrity
Monitor and maintain store appearance and facility needs
Required Qualifications
High school diploma or equivalent
Minimum two years’ experience in a supervisory or leadership role in retail, finance, service, or related industries
Excellent verbal and written communication skills
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
Valid driver's license and auto insurance
Preferred Qualifications
Associates degree or higher
Experience in check cashing, document verification, money order processing
Bilingual (English/Spanish)
Benefits & Perks
Paid on-the-job trainingAccess to a learning management systemPerformance-based career advancementEducational reimbursement programMedical insurance options401(k) retirement plan with company matchCompany-sponsored life and AD&D insuranceVoluntary benefits including dental and visionFree access to mental health resourcesPaid time off starting with 12 days in the first year