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Job Description
Join DISH as a Retention Call Center Agent where you'll leverage your communication skills to engage customers through 100% inbound calls. With comprehensive training and uncapped commission potential, you'll have the opportunity to grow your career and make a significant impact.
Key Responsibilities
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
Required Qualifications
High school diploma/GED
Ability to work full-time on-site
Flexible to work shifts which can include evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Preferred Qualifications
Competitive spirit
Persuasion skills
Growth mindset
Customer service experience
Dependability
Integrity
Benefits & Perks
Paid full-time trainingMedical, Dental, Vision, Life Insurance401(K) with company matchEmployee Stock Purchasing ProgramTuition ReimbursementComplimentary DISH TV and discounts on Sling TV and Boost Mobile