RN Clinical Resource Lead Amb -Pre Admission CTR PAC

Location Detail: 100 Grand Street New Britain (10126)

Work Location Type: In Person

Work where  every moment  matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 
The Hospital of Central Connecticut is an acute-care community teaching hospital, we provide comprehensive inpatient and outpatient services in general medicine and surgery, as well as a wide variety of specialties. Staffed by our talented team of leading professionals, The Hospital of Central Connecticut provides a wide array of services throughout the region, caring for patients from birth through the end of life.

The Clinical Resource Lead Amb (CRLA) is part of the leadership team and recognized as a clinical expert in their functional area of expertise, providing leadership, knowledge, experience and research. 

The CRLA leads and oversees the staff and work to ensure the overall movement of patients throughout the practice/clinic is managed in a safe and efficient manner in compliance with regulatory guidelines, policies and procedures. This position also facilitates solutions for challenging patient care situations and collaborates with management and educator(s) to monitor and maintain staff performance and outcomes.

The CRLA supports team members in alignment with HHC’s vision, core values and leadership behaviors. In addition, the CRLA facilitates solutions for challenging patient care situations and collaborates with the unit manager and educator to monitor and maintain staff performance and outcomes. 

• Provides guidance to the team in providing holistic, safe, and high quality care for a diverse patient population. Manages staff resources appropriately to facilitate safe, effective patient care.
• Utilizes evidence-based clinical knowledge to prioritize and engage the team in formulating a plan of care based on patient/family needs.
• Acts as part of a multidisciplinary team to provide continuity of care throughout various stages of treatment and follow-up. Serves as a clinical resource to colleagues within the practice/clinic.
• Provides expertise to team members to assist with complex problems in patient care.
• Provides direct patient care as needed
• Provides leadership in the application of the nursing process to patient care and organizational processes and/or systems to improve quality, safety and experience outcomes in the department.
• Reviews, updates and assists with the development of department metrics and education of policies, procedures and guidelines.
• Partners with management to initiate, support and monitor practice/clinic changes, new initiatives and department standard work.
• Collects and monitors quality metrics and identifies gaps in practice/clinic and education.
• Monitors and audits practices and processes for the highest level of quality care and clinical results.
• Collaborates with management to set clear goals, expectations and benchmarks for performance and assists with monitoring and maintaining staff performance, patient outcomes and achievement of the overall goals of the department.
• Supports the development of colleagues utilizing the H3W behaviors, mentoring, role-modeling and providing educational opportunities.
• Assists in preceptorship of new employees in collaboration with the Professional Education Department.
• Remains current with standards from professional organizations and disseminates information to the department as appropriate.
• Participates in regional councils and committees.
• Supports organizational goals and performance improvement initiatives.
• Collaborates with the quality department to ensure the practice is regulatory ready.
• Ensures monthly regulatory audits are completed and follows up on action items.
• Educates staff in regards to regulatory compliance on a regular basis.
• Maintains and enhances knowledge of key regulatory standards related to patient populations.
• Performs other duties as needed.

Education: Associate’s degree in Nursing required

Preferred Education : BSN preferred

Experience

· 3 years of experience in area of expertise

· 1 year of charge or preceptor experience

Preferred Experience:

· Previous leadership experience

Licensure, Certification, Registration

· Current CT RN license

· Other certifications may be required in specific specialties

Preferred Licensure, Certification, Registration

· Certification in at least one identified patient population preferred or to be obtained within 2 years

Language Skills

Must be able to communicate in a variety of mechanisms utilizing the English language.

Knowledge, Skills and Ability Requirements

· Must have strong patient assessment, patient management, and documentation skills.

· Must demonstrate appropriate clinical knowledge to evaluate and prioritize patient issues.

· Must demonstrate excellent leadership, communication and problem solving skills.

· Must demonstrate the ability to set priorities and be able to manage a work team.

· Must possess a resilient spirit and unrelenting passion for taking action and making things happen.

· Must demonstrate capability of handling multiple priorities and be an independent decision maker.

· Must maintain membership in professional nursing organizations.

· Must have experience with Microsoft Word, Excel and PowerPoint.

· Must possess strong written and verbal communication skills as well as be able to provide presentations to a variety of audiences in a professional manner.

· Ability to travel between locations may be needed based on practice/clinic.

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is  your moment.