Join Best Buy as a Geek Squad Agent, where you will be the first point of contact for customers seeking tech support. You'll provide timely service, help with device setups, and collaborate with fellow agents to solve tech problems. If you have a passion for technology and enjoy assisting others, this is the perfect opportunity for you.
Key Responsibilities
Provide positive, timely service to customers during the check-in and checkout process
Understand technology issues by asking questions and taking detailed notes
Help customers set up new devices and advise on repairs or replacements
Monitor service queues and provide status updates to customers
Maintain knowledge and skillsets through certified training courses
Clearly communicate and partner with fellow agents
Required Qualifications
3 months of experience working in retail or customer service
Ability to work a flexible schedule, including holidays, nights and weekends
Preferred Qualifications
Passion for technology and desire to solve problems
Ability to adapt and learn new skills in a fast-paced industry
Benefits & Perks
Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for physical and mental well-being