Join Optum as an Associate Patient Care Coordinator in Deltona, FL, and play a vital role in enhancing patient experiences and health outcomes. You'll greet patients, handle intake processes, manage medical records, and ensure smooth daily operations in a supportive and diverse environment.
Key Responsibilities
Greets patients as they arrive and manages 20 minute wait time
Assists patient with intake processes including copying required documents
Collects co-payments, co-insurance and deductibles and issues receipts
Manages cashier box and daily deposits according to company policies
Processes walk-in patients and visitors
Answers phones and schedules appointments
Manages medical records (maintains, files/scans, prepares for schedule)
Ensures all correspondence is scanned and/or filed in timely manner
Processes requests for medical records release and maintains appropriate logs
Performs all other related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in data entry including healthcare
1+ years of experience with medical office procedures and medical terminology
1+ years of experience with communication and providing face-to-face customer service
Ability to accurately sort and file materials by alphabetic or numeric systems
Preferred Qualifications
ICD 9 and CPT coding experience
Bilingual – Spanish/English
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution