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Job Description
Join Chesapeake Oncology Hematology Associates as a Patient Accounts Representative and play a vital role in managing patient billing and accounts receivable. You will ensure accurate financial transactions while providing exceptional customer service in a healthcare setting.
Key Responsibilities
Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.
Accurately record payments received from patients and insurance companies in the billing system.
Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
Interact with patients and their families to address billing inquiries.
Initiate collection efforts for past-due accounts, adhering to ethical practices.
Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
Ensure strict compliance with healthcare billing regulations, including HIPAA.
Generate regular reports on accounts receivable status, collections efforts, and billing performance.
Required Qualifications
Previous experience in a similar role within healthcare finance or billing.
Strong understanding of insurance processes and healthcare billing regulations.
Excellent communication and negotiation skills.
Proficient in relevant software applications for billing and financial record-keeping.
Benefits & Perks
Medical InsurancePaid LeaveHolidays401kShort Term Disability