Clinic Operations, Patient Service Representative - Brownsville, TX
Optum
Brownsville, TX
7 hours ago
$16.00 - $27.69
Job Description
Join Optum as a Patient Service Representative where you'll be the first point of contact for patients, assisting them with intake processes and managing their medical records. This role offers the opportunity to make a difference in healthcare while receiving comprehensive benefits and career development.
Key Responsibilities
Greets patients and manages wait times
Assists with intake processes and document copying
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Processes walk-in patients and visitors
Answers phones and schedules appointments
Maintains and manages medical records
Ensures timely scanning and filing of correspondence
Processes requests for medical records release
Performs related duties as assigned
Required Qualifications
High School Diploma/GED (or higher)
1+ years of related work experience including data entry
1+ years of experience with knowledge of medical office procedures and medical terminology
1+ years of communication and customer service experience
Ability to accurately sort and file materials by alphabetic or numeric systems
Preferred Qualifications
Bilingual Spanish
Benefits & Perks
Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution