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Associate Patient Care Coordinator - Beaverton/Portland, OR

Optum

Beaverton, OR
12 hours ago
$16.00 - $27.69

Job Description

Join Awakened Heart as an Associate Patient Care Coordinator, where you'll provide crucial support to patients and clinical staff in a welcoming environment. This role involves managing patient check-ins, processing payments, and ensuring a seamless experience for patients in a collaborative healthcare setting.

Key Responsibilities

  • Review each patient’s chart prior to appointment
  • Support providers with patient check in and check out
  • Assist with onboarding new patients
  • Process payments or co-pays
  • Update and schedule existing patients
  • Answer phone calls and return voicemails
  • Manage inventory and restock supplies
  • Monitor clinician/admin inbox and respond accordingly
  • Ensure all locations are welcoming and adhere to brand guidelines
  • Secure patient information and maintain confidentiality

Required Qualifications

  • High School Diploma / GED (or higher)
  • 1+ years of experience in a mental health or medical office setting
  • 1+ years of experience with electronic health records

Preferred Qualifications

  • Bachelor's degree
  • Experience with insurance verification
  • Ability to interpret a variety of data and instructions

Benefits & Perks

Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending or Saving AccountsDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits