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Customer Care Representative – Car Rentals (FT) | Paid Training | Medical Benefits | Retirement Perks

Avis Budget Group

Detroit, MI
20 days ago
$16.00/hour

Job Description

Join Avis Budget Group as a Customer Care Representative, where you'll engage with customers outdoors in a dynamic environment. Enjoy competitive pay, comprehensive training, and a variety of benefits while helping shape the future of transportation.

Key Responsibilities

  • Assist customers in the rental or return process on airport lots
  • Check cars and enter information in a handheld device
  • Process rentals for loyalty customers
  • Assist customers at exit gates and check-in cars at return
  • Provide excellent customer service

Required Qualifications

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Ability to type, sit, stand, walk or move throughout rental lot
  • Must be 18 years of age and legally authorized to work in the United States
  • Regular on-site presence required

Preferred Qualifications

  • 6 months retail customer service experience in a fast-paced environment

Benefits & Perks

Bi-weekly hourly wage (weekly wage in New York and Puerto Rico)On-the-job trainingPaid time offMedical, dental and other insuranceFlexible spending account for public transportation or parking expensesRetirement benefits (401k)Employee discounts on car rentals and vehicle purchases