Join Optum as a Patient Registration Specialist and be the first point of contact for patients, ensuring they receive quality healthcare. Enjoy a dynamic work environment with opportunities for career development and a comprehensive benefits package.
Key Responsibilities
Communicate directly with patients and/or families to complete the registration process
Respond to patient and caregiver inquiries in a compassionate manner
Obtain benefits and insurance verification
Point of Service Cash Collection, Co-Pays, Deductibles and Coinsurance
Accurate computer data entry
Scan documents
Organize and schedule patient services and appointments
Register and pre-register patients for various cases
Work with Patient Registration and Electronic Medical Record systems
Generate, review, and analyze patient data reports
Required Qualifications
High School Diploma/GED
2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Ability to work dayshifts, Monday through Friday 7am - 5pm