Join Optum as a Financial Counselor in Mount Kisco, NY, where you'll play a vital role in guiding patients through their financial obligations while working in a collaborative and supportive environment aimed at improving healthcare for everyone. Enjoy a fulfilling career with the resources and backing of a global organization.
Key Responsibilities
Understand and implement the collection process for accounts in arrears
Contact patients regarding overdue balances and arrange payments
Maintain documentation of collection activities
Handle patient complaints and escalate unresolved issues