Associate Patient Care Coordinator - Corpus Christi, TX
Optum
Corpus Christi, TX
16 days ago
$16.00 - $27.69
Job Description
Join Optum as an Associate Patient Care Coordinator in Corpus Christi, TX, where you'll enhance patient care through effective office support, including registration, scheduling, and managing patient flow. Enjoy a diverse culture, comprehensive benefits, and opportunities for professional growth.
Key Responsibilities
Provide exceptional service to all customers
Greet patients and check them in and out
Collect appropriate co-pays and adhere to cash handling policies
Schedule appointments and verify correct visit types
Manage waiting room cleanliness and communicate with patients
Work with back office staff for smooth patient flow
Resolve service issues and complaints
Assist co-workers and team members with duties as needed
Required Qualifications
High School Diploma/GED (or higher)
1+ years of customer service experience
1+ years of experience in general office procedures
1+ years of Microsoft applications experience
Preferred Qualifications
1+ years of experience in a healthcare setting
Experience working with an electronic health record
Medical office setting experience
Knowledge/understanding of CPT/ICD-10 coding
Knowledge of medical terminology
Independent means of transportation during work hours for job related tasks
Bilingual in Spanish/English
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending/Saving AccountsDental, Vision, Life & AD&D InsuranceShort-term and Long-term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)