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Healthcare Licensed Insurance Representative - On site

Teleperformance USA

Fort Pierce, Florida, 34950
26 days ago

Job Description

Join Teleperformance USA as a Healthcare Licensed Insurance Representative and contribute to making lives simpler and safer. This on-site role in Port Saint Lucie, Florida, offers the chance to engage with diverse customers while providing solutions and support in a dynamic environment.

Key Responsibilities

  • Handle and respond to inbound and outbound customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information
  • Aim to resolve issues on the first call
  • Communicate effectively with customers
  • Assist customers with contract terms and price plans
  • Handle sensitive situations regarding healthcare needs

Required Qualifications

  • 6 months customer service experience preferred
  • Over 18 years of age
  • High School Graduate or GED
  • Comfort with desktop computer systems
  • Proven oral & written communication skills
  • Possess home state Life & Health Insurance License

Preferred Qualifications

  • Ability to type 25 wpm
  • Logical problem-solving skills
  • Organization and work prioritization skills

Benefits & Perks

Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs