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Job Description
As a Retail Print Sales Supervisor at Staples, you'll lead a team to drive sales, foster customer relationships, and deliver exceptional print solutions, all while enjoying a supportive and fun retail environment. This role offers immediate hiring and a variety of benefits to help you succeed.
Key Responsibilities
Direct a team in driving results for key metrics by selling and providing total print solutions
Connect with customers and build relationships to provide creative solutions
Drive customer satisfaction by focusing on customer engagement, quality, and community
Coach associates in exceptional service and consultative selling
Lead and develop a team committed to operational excellence
Consult with customers to deliver total print solutions
Leverage Salesforce.com for customer management
Required Qualifications
Able to work a flexible schedule based on the store’s needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits & Perks
Generous paid time offCareer development programWeekly payBonus plan eligible401(k) with company matchFull medical, dental and vision insuranceAssociate discounts on in-store and online merchandise, services and warranty plansDiscounts at hundreds of retailers, restaurants and more