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Job Description
Join Optum as an Associate Patient Care Coordinator where you will enhance patient care through effective scheduling, registration, and clerical support. Enjoy a culture of diversity, inclusion, and comprehensive benefits while making a difference in healthcare.
Key Responsibilities
Greets patients and manages wait times
Completes check-in and check-out tasks, including verification of patient information
Collects co-payments and manages cashier box
Schedules appointments and answers phone calls
Manages medical records and documentation in Electronic Health Record (EPIC)
Establishes and maintains effective working relationships with patients and staff
Required Qualifications
High School Diploma/GED (or higher)
1+ years of experience in customer service
Basic level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of EMR experience
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options with Health Spending Account or Health Savings AccountDental, Vision, Life & AD&D Insurance, Short-term and Long-Term Disability coverage401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee Discounts and Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits