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Customer Accounts Advisor ((Bilingual)

Aarons

San Antonio, TX
1 day ago
$14.25 - $15.00

Job Description

Join Aaron's as a Bilingual Customer Accounts Advisor, where you'll build strong customer relationships and help them navigate lease agreements. This role involves direct customer interaction and requires excellent communication and organizational skills.

Key Responsibilities

  • Maintain updated customer information and document payment appointments
  • Contact customers regarding lease agreements both in-home and over the phone
  • Promote benefits of timely lease agreement renewals
  • Assist in achieving revenue and renewal goals
  • Help with merchandise returns and guest deliveries
  • Perform quality assurance on returned merchandise
  • Complete vehicle maintenance and route sheets
  • Safely operate company vehicle
  • Assist the Sales Team as needed

Required Qualifications

  • Must be at least 21 years old in the US with a valid Driver’s License
  • Must meet DOT requirements in required states
  • Ability to work varying hours from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with assistance

Preferred Qualifications

  • Two years of retail/customer service experience
  • High School diploma or equivalent
  • Excellent interpersonal and communication skills
  • High energy and multitasking ability
  • Proper telephone etiquette
  • Proficient computer skills

Benefits & Perks

Incentive pay based on performance