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Director of Operations

The Jewish Board

Harlem, NY
1 month ago

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Job Description

Join The Jewish Board as the Director of Operations, where you will oversee the agency's real estate portfolio across New York City. This role involves managing teams, ensuring compliance with safety standards, and driving operational efficiency to enhance the quality of facilities for clients with developmental and mental health diagnoses.

Key Responsibilities

  • Supervise day-to-day operations for agency properties across five NYC boroughs
  • Monitor and ensure swift response to open sysaid tickets
  • Manage and mentor area managers and handymen teams
  • Collaborate with Mechanical, Electrical, and Plumbing contractors
  • Ensure compliance with life safety standards and regulatory adherence
  • Develop performance metrics and implement process improvements

Required Qualifications

  • 10 years working as a tradesperson, preferably in mechanical, plumbing, or electrical fields
  • 5 years of managerial experience overseeing teams or operations
  • Experience with technical building systems

Preferred Qualifications

  • Experience in a hybrid role with field and office responsibilities
  • Familiarity with life safety system requirements and contract management
  • Ability to develop and analyze performance metrics
  • Prior experience managing large real estate portfolios