Patient Access Registration Representative - Waukesha, WI
Optum
Waukesha, WI
26 days ago
$16.00 - $28.85
Job Description
Join Optum as a Patient Access Registration Representative and play a crucial role in supporting patient care through reception, scheduling, and insurance verification. Be part of a dedicated team improving community health while enjoying comprehensive training and rewarding benefits.
Key Responsibilities
Greets visitors and patients, providing excellent customer service
Enters and updates patient demographic and financial information
Obtains appropriate applications and forms, confirming signatures
Provides financial responsibility information and collects patient liabilities
Works with partnering departments to complete all aspects of the patient's encounter
Provides wayfinding instructions and assists with hospital information
Coordinates patient admission needs and tracking boards
Meets or exceeds audit accuracy standards
Required Qualifications
High School Diploma/GED (or higher)
6+ months of customer service experience in an office/healthcare setting
Intermediate level of proficiency with Microsoft Office products
Ability to work 8-hour shifts, between the hours of 7:45am – 4:30pm
Ability to work one Sunday per month
Must be 18 years of age or older
Preferred Qualifications
Knowledge of medical terminology
Experience with electronic medical records system
Experience in a medical office or hospital admitting/registration office
Benefits & Perks
$2,000 sign-on bonus for external applicants4 weeks of paid trainingComprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution