Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA
TTEC
Memphis, TN
26 days ago
$16/hour
Job Description
Join TTEC as a Spanish-English Bilingual Customer Service and Sales Representative, where you'll enhance customer experiences while training to become a licensed insurance agent. Enjoy a supportive work environment that invests in your career growth and offers comprehensive benefits.
Key Responsibilities
Assist individuals in understanding their coverages and selecting the right products
Provide full lifecycle customer service and sales
Respond to customer inquiries with compassion and active listening
Identify additional needs customers may have and help them upgrade products or services
Required Qualifications
Bilingual in English and Spanish
Minimum six (6) months sales experience
High school diploma or equivalent
High speed internet (>25 mbps download and 10 mbps upload)
Integrity to follow HIPAA guidelines
Strong customer service orientation
Strong computer navigation skills
18 years or older
Legally authorized to work in the United States
Preferred Qualifications
Aptitude, self-discipline, and tenacity to learn about becoming a licensed insurance associate
Benefits & Perks
FREE licensing courseAll state licensing exam fees coveredBase wage of $16/hr while studying for the state examIncrease in base pay upon licensingPerformance-based bonusesPTOTuition reimbursementHealth and wellness incentives