* At Your Service Center Associate, Shoppes At Buckland Hills - Full Time
Macy’s
Manchester, CT
1 month ago
Job Description
Join Macy’s as an At Your Service Center Associate and play a vital role in providing exceptional customer service. You'll assist with in-store transactions, engage with customers, and contribute to a dynamic team in a fast-paced environment.
Key Responsibilities
Provide a great customer experience during service activities
Assist with Buy Online Pickup in Store transactions
Process returns and handle non-congruent items
Greet and connect with customers
Recommend products and provide solutions
Ensure organized collection area for customer pick-up
Monitor alerts for timely order completion
Adhere to audit policies and procedures
Required Qualifications
Good understanding of products
Effective communication skills
Sales abilities
Technological proficiency
Ability to learn continuously
Excellent interpersonal skills
Collaboration skills
Preferred Qualifications
Flexible availability including nights and weekends
Adaptability to changing priorities
Experience with electronic devices
Benefits & Perks
Comprehensive health and wellness coverage401(k) matchPaid time offEight paid holidaysMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance Program