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Per Diem Patient Registration Specialist - Phoenix, AZ

Optum

Sun City West, AZ
10 days ago
$16.00 - $20.43

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Optum as a Per Diem Patient Registration Specialist, where you'll be a vital first point of contact for patients, ensuring smooth admissions and accurate insurance verification. This role offers flexibility with no weekend or holiday shifts and provides an opportunity to positively impact patient care in a supportive environment.

Key Responsibilities

  • Communicate directly with patients and/or families to complete the registration process
  • Respond to patient and caregivers' inquiries in a compassionate manner
  • Obtain Benefits and Insurance verification
  • Point of Service Cash Collection, Co-Pays, Deductibles, and Coinsurance
  • Accurate Computer Data Entry
  • Scan documents
  • Organize and schedule patient services and appointments
  • Register and Pre-Register Patients for Emergency, Elective and Scheduled Cases
  • Work with various systems including Patient Registration and Electronic Medical Record
  • Generate, review and analyze patient data reports

Required Qualifications

  • High School Diploma/GED (or higher)
  • 2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
  • 1+ years of customer service experience
  • 1+ years of experience with insurance policies and procedures
  • Ability to work as needed day shifts, Hours of operation are Monday through Friday 7am - 5pm

Preferred Qualifications

  • Previous experience in collecting patient copays, deductibles, etc.
  • Experience submitting authorization requests and/or processing referrals
  • Previous working experience with Google products
  • Working knowledge of facility pricing structure and cost estimates
  • Knowledge of ICD9 (10) and CPT terminology
  • Understanding of Medical Terminology
  • Bilingual fluency with English & Spanish

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programsEquity stock purchase401k contribution2 weeks of paid training