Per Diem Patient Registration Specialist - Phoenix, AZ
Optum
Sun City West, AZ
10 days ago
$16.00 - $20.43
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Job Description
Join Optum as a Per Diem Patient Registration Specialist, where you'll be a vital first point of contact for patients, ensuring smooth admissions and accurate insurance verification. This role offers flexibility with no weekend or holiday shifts and provides an opportunity to positively impact patient care in a supportive environment.
Key Responsibilities
Communicate directly with patients and/or families to complete the registration process
Respond to patient and caregivers' inquiries in a compassionate manner
Obtain Benefits and Insurance verification
Point of Service Cash Collection, Co-Pays, Deductibles, and Coinsurance
Accurate Computer Data Entry
Scan documents
Organize and schedule patient services and appointments
Register and Pre-Register Patients for Emergency, Elective and Scheduled Cases
Work with various systems including Patient Registration and Electronic Medical Record
Generate, review and analyze patient data reports
Required Qualifications
High School Diploma/GED (or higher)
2+ years of experience in a Hospital Patient Registration Department, Physician office or any medical setting
1+ years of customer service experience
1+ years of experience with insurance policies and procedures
Ability to work as needed day shifts, Hours of operation are Monday through Friday 7am - 5pm
Preferred Qualifications
Previous experience in collecting patient copays, deductibles, etc.