Selling and Support Captain, Florida Mall - Full Time
Macy’s
Orlando, FL
1 month ago
Job Description
Join Macy’s as a Selling and Support Captain, where you will champion customer satisfaction, lead colleagues, and drive sales initiatives. Enjoy a rewarding career with comprehensive benefits and opportunities for advancement in a dynamic retail environment.
Key Responsibilities
Advocate for customer satisfaction and model excellent service
Lead colleagues in execution of assigned tasks
Ensure high-level customer service through problem-solving
Educate colleagues on point of sale technology and applications
Perform store opening and closing procedures
Foster an environment of acceptance and respect
Required Qualifications
High school diploma or equivalent
1-2 years of direct retail experience preferred
Flexible availability including days, evenings, weekends and holidays
Effective communication skills
Preferred Qualifications
Resourceful and adaptable to changing priorities
Self-starter in adapting to customer expectations
Benefits & Perks
Comprehensive health and wellness coverage401(k) matchPaid time off and eight paid holidaysMerchandise discountsPerformance-based incentivesAnnual merit reviewEmployee Assistance ProgramTuition reimbursement