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Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA

TTEC

Concord, NH
26 days ago
$16/hour

Job Description

Join TTEC as a Bilingual Customer Service and Sales Representative, where you will enhance customer experiences and grow your career. Enjoy a supportive workplace, free licensing training, and a comprehensive benefits package as you help customers navigate their insurance needs.

Key Responsibilities

  • Assist customers in understanding their coverages and selecting products
  • Provide full lifecycle customer service and sales
  • Respond to customer inquiries with compassion
  • Identify additional customer needs and help upgrade products

Required Qualifications

  • Bilingual in English and Spanish
  • Minimum six (6) months sales experience
  • High school diploma or equivalent
  • Strong customer service orientation
  • High speed internet (>25 mbps download and 10 mbps upload)
  • Integrity to follow HIPAA guidelines

Preferred Qualifications

  • Experience with customer service
  • Strong computer navigation skills

Benefits & Perks

FREE licensing course and paid study timeAll state licensing exam fees coveredBase wage of $16/hr while studyingHealth and wellness incentivesPTO and tuition reimbursement