Join The Jewish Board as a Client Engagement Specialist, where you'll be the vital first point of contact for clients seeking outpatient services. Utilize your exceptional customer service skills to manage appointments, ensure client needs are met, and support a compassionate healthcare environment.
Key Responsibilities
Manage interactions with clients in-person and over the phone
Collect and scan documentation and co-pays
Schedule and confirm appointments for outpatient services
Document services provided in client charts
Communicate with clients regarding appointment details and follow-ups
Perform data entry and routine office administrative tasks
Required Qualifications
BA in a related healthcare field or minimum two years related work experience
Ability to work well with others and as part of a team
Ability to work autonomously in a hybrid work setting
Experience working under pressure in a fast-paced environment
Effective communication skills with clients and colleagues
Strong attention to detail and organizational skills