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Job Description
Join Optum as an Associate Patient Care Coordinator and play a crucial role in improving health outcomes for patients. You'll provide front office support, manage appointments, and ensure a positive experience for those seeking care, all while gaining valuable skills and working in a culture that values diversity and inclusion.
Key Responsibilities
Greets patients and manages standard wait times
Completes check-in and check-out tasks including demographic and insurance verification
Collects co-payments and issues receipts
Manages cashier box and daily deposits
Answers phones and schedules appointments
Manages medical records and correspondence
Establishes effective working relationships with patients and staff
Performs other related duties as assigned
Required Qualifications
High School Diploma / GED (or higher)
1+ years of experience in customer service
Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
Preferred Qualifications
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
Benefits & Perks
Paid Time Off and 8 Paid HolidaysMedical Plan options and Health Spending AccountDental, Vision, Life & AD&D Insurance401(k) Savings Plan and Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits