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Associate Patient Care Coordinator - Rock Hill, New York

Optum

Rock Hill, NY
6 days ago
$16.00 - $28.85

Job Description

Join Optum as an Associate Patient Care Coordinator in Rock Hill, NY, where you will support a dynamic healthcare team, ensuring excellent patient service and operational efficiency. This role involves working closely with clinical staff and patients to maintain high standards of care and professionalism.

Key Responsibilities

  • Adhere to standards of professionalism set by the practice
  • Maintain professionalism in behavior and appearance
  • Respect confidentiality and comply with HIPAA
  • Support quality patient care as a team member
  • Initiate and complete assignments independently
  • Verify insurance eligibility and coverage
  • Schedule/reschedule patient appointments
  • Handle patient check-ins and documentation

Required Qualifications

  • High School Diploma/GED (or higher)
  • 1+ years of receptionist or customer service experience in a healthcare setting
  • Intermediate level of computer proficiency (including Microsoft Outlook, Teams)

Preferred Qualifications

  • Experience as a receptionist in a healthcare setting
  • Experience working with an electronic health record
  • Knowledge of medical terminology

Benefits & Perks

Comprehensive benefits packageIncentive and recognition programs401k contributionEquity stock purchase